What your team gets
Chat-to-text on your website
A lightweight widget lets visitors start a conversation and keep it going by SMS after they leave your site.
One shared team inbox
Assign conversations, transfer them between team members, and keep every thread in one place.
Voice alongside messaging
Handle voice conversations from the same workspace instead of a separate phone system.
Migrate from traditional phone service to VoIP
Move off legacy phone lines to cut costs, improve call quality, and add features like shared inboxes, routing, and call history.
Follow-ups and review requests
Send follow-up and review request texts as part of your normal customer workflow.
Numbers configured for you
We set up numbers and inbound routing with you so replies always land with the right team.
Mass notifications (add-on)
Text or voice broadcasts to a customer segment, your client list, or all staff — routine updates or urgent notices.
Email announcements (add-on)
Longer, non-urgent updates sent as personalized email on your branding, with unsubscribes handled for you.
Nothing falls through
Idle threads return to the shared inbox and stale ones archive automatically, then reopen if the customer writes again.
Message log and audit trail
Owners and admins can review and export a record of messages sent across the workspace.
Full conversation history
Every message stays attached to the contact, so anyone picking up a thread has the context.
Dig into the details
Teams we build for
- Law firms
- Agencies
- Clinics and practices
- Home and field service
- Membership organizations
- Property management
How it works
- Step 1
We set up your workspace
Numbers, team accounts, and roles configured with you during onboarding.
- Step 2
Add the web chat widget
Drop one script on your site to start turning visitors into text conversations.
- Step 3
Work from one inbox
SMS, web chat, and voice handled together, with assignment and transfers built in.
Common questions
- How does web chat turn into a text conversation?
- You embed a small widget on your site. When a visitor starts a chat and shares their number, the conversation continues by SMS in the same shared inbox.
- Can several team members work the same inbox?
- Yes. Conversations can be assigned and transferred between members, and history stays with the contact so nothing is lost in a handoff.
- Do we get our own phone number?
- Numbers are configured per workspace during setup, including inbound routing so replies reach your team.
- Can we ask customers for reviews?
- Follow-up and review request messages can be sent as part of your normal texting workflow.
- How do we get started?
- Our team sets up your workspace with you — send a note through the contact form and we'll follow up.